Case study · Custom software · Logistics

11 hours saved per desk, every week.

Logistics
Industry: 10 weeks
Timeline: Dispatch, billing, integrations
Scope

Logistics warehouse with packages on shelves

saved per desk, weekly: 11 hrs
systems to update: 4 → 1
missed invoices since launch: 0
“where is my order?” calls: −63%

The challenge

Every order was typed into dispatch, billing, the customer portal and a spreadsheet. Invoices slipped, customers called for updates and the operations team worked late every week.

What we built

An operations platform that connects dispatch, billing and customer notifications, with two-way integrations to the accounting system and carrier APIs, plus live dashboards for the operations team.

The outcome

Orders are entered once and flow everywhere. Each desk saves eleven hours a week, invoices go out automatically and customer calls dropped by almost two-thirds.

“We stopped copying data between systems overnight. The team leaves on time and customers stopped calling for updates.”

Omar SiddiquiCOO, Apex Logistics

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11 hours saved per desk, every week.

The challenge

What we built

The outcome

Next case study

Ready to build what’s next?

11 hours saved per desk, every week.

The challenge

What we built

The outcome

Next case study

Ready to build what’s next?

Ready to build
what’s next?

Ready to build
what’s next?